Frequently Asked Questions

General

I can't log into the Data Portal to complete SDCs. What should I do?

School principals can email schoolsupport@newvisions.org if they cannot log into the Data Portal. Other school staff should review the Portal User Management FAQ with their principals to determine the best access level for them.

I want to explore the Data Portal so I am more comfortable using it before I complete SDCs. Where can I learn more?

Go to our Portal Resources website for information and resources about the Data Portal. Click here for a printable overview of the Portal. Click here for a detailed and regularly-updated orientation to Portal features.

Regents

There are students showing up in the "Needed/Not Planned" category of the Regents Planning summary table that I know have exam plans. Why are they included in this category?

Each student’s Regents planning status is determined, in part, by their graduation plan. If a student has a graduation plan set to a date in the past, their Regents plan will not be considered valid. Additionally, if a student has a “Non-graduate” plan, their Regents plans will also not be considered valid. That means that students with past-due graduation plans and non-graduates will appear in the Needed / Not Planned category until their graduation plan has been updated to a valid date.

I scheduled students to take a Regents exam in the upcoming administration but the Regents exam tile in the Student Profile still says "Not Planned." Is this a bug?

The Regents tiles in the student profile take into account a student’s graduation plan. If a student has a grad plan with a grad date that is past due (i.e., a grad date that is set for any year prior to the current year), the Regents plan for the upcoming administration will not be considered a valid plan. To address this issue, make sure to update the student’s grad plan.

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